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Contact us

At Landgate, we’re here to help in whatever way you choose.

Our business hours – Monday to Friday 8:30am to 4:30pm AWST. 

Learn more about all the ways to contact us and find key information below.

  • In Person

    If you prefer a face-to-face interaction, you can visit either our Midland office or Perth City office.

    Midland office

    1 Midland Square
    MIDLAND WA 6056

    Perth office

    200 St Georges Tce
    Plaza Level
    PERTH WA 6000

  • Post

    Need to lodge an application but can’t make it to our office? You can mail your applications to:

    PO BOX 2222
    Midland, WA 6936

  • Email

    Prefer to contact our Customer Service team by email? 

    Email: customerservice@landgate.wa.gov.au

  • Telephone

    If you need assistance with a complex query, our Customer Service team is just a phone call away.

    Phone (08) 9273 7373
    TTY/voice calls 133 677
    Speak and listen 1300 555 727
    SMS relay 0423 677 767
    Regional Australia 1300 365 288
    Outside Australia +61 8 9273 7373
    Strata enquiries 08 9273 7047
  • Webchat

    Have a question that requires a quick response, or need help navigating the website? Our Customer Service team’s webchat service can help.

    Simply click on the on the round “message” icon in the bottom right of your screen.

  • Media

    For Landgate-related media queries, call our media line on +61 (0)437 811 939 or email media@landgate.wa.gov.au and include your deadline.

Feedback

Feedback is a very important way for us to identify how we can serve you better.

Please click on the following link to complete a feedback form or contact our Customer Service team on (08) 9273 7373.

Feedback

Help centre

Our Help Centre is available 24/7 to help you find what you’re looking for.

Get help now

Customer Service Charter

Landgate’s Customer Service Charter provides a clear understanding of the high quality and standards that you, our customers, can expect.

Customer Service Charter

Freedom of information

Documents that may not be available as part of our normal course of business may be requested via a freedom of information (FOI) request.

Find out more

Public interest disclosure

Landgate is committed to the aims and objectives of the Public Interest Disclosure Act 2003 (PID Act) and recognises the value and importance of reporting.

PID guidelines